Privacy Policy
At Flynomi, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you use our premium flight booking services.
Contents
Information We Collect
We collect information necessary to provide our flight booking services and deliver an exceptional travel experience.
Personal Information
- •Identity details: Full legal name, date of birth, gender, nationality, and passport information as required for flight bookings
- •Contact information: Email address and phone number for booking confirmations and travel updates
Payment Information
- •Card details: Payment card information processed securely through Stripe. We do not store full card numbers on our servers
- •Billing address: Address associated with your payment method for verification purposes
Flight Preferences
- •Search history: Routes, dates, and cabin class preferences to improve your experience
- •Booking history: Previous reservations for customer support and record-keeping
How We Use Information
Your information enables us to deliver our services and continuously improve your experience.
Process bookings
Complete flight reservations and issue tickets through our travel agency partners
Payment processing
Authorize and capture payments securely via Stripe
Customer support
Assist with booking inquiries, changes, and travel-related questions
Service communications
Send booking confirmations, ticket details, and important travel updates
Fraud prevention
Detect and prevent fraudulent transactions to protect you and our business
Service improvement
Analyze usage patterns to enhance our platform and offerings
Information Sharing
We share your information only when necessary to provide our services or when required by law.
Service Partners
- •Airline partners: We share passenger details with our private fare partners to complete your booking and issue tickets
- •Payment processors: Stripe processes your payment information in compliance with PCI-DSS standards
- •Airlines: Your details are transmitted to airlines for ticketing and check-in purposes
Legal Requirements
We may disclose information when required by law, legal process, or government request, or to protect the rights, property, or safety of Flynomi, our users, or others.
We never sell your data. Your personal information is not sold to third parties for marketing or advertising purposes.
Data Security
We implement industry-standard security measures to protect your information.
Encryption
All data transmitted via HTTPS/TLS encryption
PCI Compliance
Payment processing meets PCI-DSS standards
Access Controls
Strict authentication and authorization protocols
Monitoring
Continuous security monitoring and threat detection
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standards.
Your Rights
You have control over your personal information and how it is used.
Access your data
Request a copy of the personal information we hold about you
Correct inaccuracies
Update or correct any inaccurate information in your profile
Delete your data
Request deletion of your personal information, subject to legal retention requirements
Opt-out of marketing
Unsubscribe from promotional communications at any time
Data portability
Receive your data in a structured, commonly used format
To exercise any of these rights, please contact us at privacy@flynomi.com. We will respond to your request within 30 days.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out.
Flynomi Privacy Team
Email: privacy@flynomi.com
Support:
This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.